Last week we illustrated a blog about reasonable causes for missing DWP appointments/actions with a picture of a hospital. This week we met someone who had actually been sanctioned for missing an appointment when he was in hospital. Turns out that although the DWP accepted this as a ‘reasonable excuse’, they were not happy that he hadn’t informed them at the time. May be other things were on his mind… He has put in for a Mandatory Reconsideration, and we encouraged him to continue to an appeal if that fails.
This last stall before Christmas was otherwise pretty uneventful, though we talked with Rick, who had been waiting a long time for his PIP claim to be processed because the DWP had lost his application for months, and with an older woman who told us that her daughter works in the buroo and is under constant stress.
A lot of…